Dictionary

Back Office System

BI (Business Intelligence), Scorecards, Dashboards

CRM (Customer Relationship Management)

Data Warehouse, Data Mart

E-commerce or Ecommerce

EDI (Electronic Data Interchange)

ERP (Enterprise Resource Planning)

Exponential Smoothing

Fat-Client Architecture

Front Office System

General Accounting Software or Package

GMROI (Gross Margin Return on Inventory)

Inventory Control Management

Module

POS (Point of Sale)

RDBMS (Relational Database Management System)

RF (Radio Frequency) Warehouse Management

ROI (Return on Investment)

SCM, SCIM, SCLM (Supply Chain Management, SC Inventory Management, SC Logistics Management)

SOA (Service-Oriented Architecture)

Total Cost of Ownership

Thin-Client Architecture

Third-Party Software or Package

Tier 1 Software or Package

Tier 2 Software or Package

Tier 3 Software or Package

XML (Extensible Markup Language)